1. Introduction
This Privacy Policy aims to inform you about how GOLDEN TRIANGLE (hereinafter referred to as “we”, “us” or “our”) collects, uses, stores and protects your personal data in connection with the use of its website https://goldentriangle.fr/ and the services provided.
Specialising in holiday rentals, property management and private concierge services on the French Riviera, GOLDEN TRIANGLE places particular importance on the confidentiality of the information entrusted to us.
We are committed to processing your personal data transparently and securely, in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.
2. Identity of the Data Controller
The data controller responsible for the processing of personal data in connection with the activities described in this Privacy Policy is:
GOLDEN TRIANGLE
A French simplified joint-stock company (SAS) with a share capital of €500.
Registered office: 1285 Avenue des Caroubiers, 06230 Villefranche-sur-Mer, France.
Company registration number (SIREN): 948 649 140
Email address: contact@goldentriangle.fr
Website: https://goldentriangle.fr/
For any questions regarding the processing of your personal data, please contact us at the email address provided above.
3. Personal Data Collected
As part of our activities, we may collect various categories of personal data, only where necessary for the purposes pursued.
3.1. Identification and Contact Information
First and last name.
Email address.
Telephone number.
Postal address, where necessary for the provision of our services.
3.2. Booking and Service-Related Information
Information relating to the properties concerned.
Stay dates, number of guests and booking preferences.
Information required to prepare and organise stays.
Specific requests relating to concierge services.
Information relating to contracts and services booked.
Communications necessary for managing bookings and services.
3.3. Payment and Billing Information
Information required for invoicing.
Transaction amounts and references.
Information relating to payments and security deposits.
Data necessary for the administrative and accounting management of services.
Where payments are processed through specialised service providers, including Stripe when applicable, banking information is handled in accordance with the security procedures and standards applicable to those providers.
3.4. Browsing Data
When using our website, certain technical information may be collected, depending on the features actually used:
IP address.
Browser type and device used.
Technical information necessary for the operation and security of the website.
Data collected through cookies and other tracking technologies, where applicable.
3.5. Sources of Personal Data
Personal data may be collected directly from you, particularly when you contact us, make a booking enquiry or request a service.
Personal data may also be provided to us by booking platforms, property owners, real estate agencies or professional partners involved in organising stays and services, in accordance with applicable regulations.
4. Purposes and Legal Bases for Processing
Personal data is collected and processed for specified, explicit and legitimate purposes.
4.1. Managing Enquiries and Bookings
We use your personal data to respond to enquiries, prepare your stay, manage bookings and ensure the proper coordination of associated services.
Legal basis: Performance of a contract or taking steps at your request prior to entering into a contract.
4.2. Provision of Property Management and Concierge Services
Your information may be used to organise and coordinate the services offered by GOLDEN TRIANGLE, including property management, guest arrivals and personalised concierge services.
Legal basis: Performance of a contract or legitimate interests, depending on the nature of the relationship and the processing activity concerned.
4.3. Administrative and Accounting Management
Certain personal data is required for issuing invoices, monitoring payments and complying with our administrative, tax and accounting obligations.
Legal basis: Compliance with a legal obligation or performance of a contract, depending on the purpose concerned.
4.4. Website Operation, Security and Improvement
Certain technical data may be used to ensure the proper functioning of the website, prevent security incidents and improve the services offered.
Where audience measurement or tracking tools requiring consent are used, the relevant processing activities are subject to obtaining prior consent.
Legal basis: Legitimate interests for processing necessary to ensure website security and operation, or consent where required.
4.5. Marketing Communications
Subject to applicable legal requirements, we may send you information about our services, news or special offers.
Legal basis: Consent or legitimate interests in circumstances where direct marketing is legally permitted without prior consent.
You may object to receiving marketing communications at any time, including by contacting us at contact@goldentriangle.fr.
5. Recipients and Sharing of Personal Data
GOLDEN TRIANGLE does not sell or rent your personal data to third parties.
As part of providing our services, certain personal data may be shared, strictly to the extent necessary, with the following categories of recipients:
Authorised members of the GOLDEN TRIANGLE team.
Service providers involved in property management, guest reception and the organisation of stays.
Payment and invoicing service providers, including Stripe where applicable.
IT, hosting and booking management providers, including IONOS and Avantio.
Booking platforms used in connection with our activities, according to their respective roles in processing personal data.
Professional partners involved in delivering requested services.
Administrative or judicial authorities where required by law.
Depending on the circumstances, these recipients may act as data processors, independent data controllers or, where applicable, joint controllers.
Where service providers act as data processors within the meaning of the GDPR, their activities are governed by appropriate contractual obligations relating to confidentiality, security and personal data protection.
6. Personal Data Security
GOLDEN TRIANGLE implements appropriate technical and organisational measures to preserve the confidentiality, integrity and security of the personal data it processes.
These measures are designed to prevent unauthorised access, disclosure, alteration, loss or accidental destruction of personal data.
Access to personal information is restricted to authorised individuals and service providers who require such information to perform their duties.
In the event of a security incident affecting personal data, GOLDEN TRIANGLE assesses the associated risks and takes appropriate measures.
Where required by applicable regulations, personal data breaches are reported to the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés – CNIL) and, where necessary, to the individuals concerned.
7. Personal Data Retention Periods
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal and regulatory obligations.
The main retention periods or criteria are as follows:
Contact enquiries: For the period necessary to process the enquiry. Where the data is subsequently used for marketing purposes, it is retained in accordance with the retention periods applicable to that purpose.
Booking and contractual information: For the duration of the contractual relationship and, where necessary, for the applicable statutory limitation periods.
Accounting records and invoices: Ten years, in accordance with applicable legal obligations.
Marketing data relating to prospective customers: Generally, three years from the date of collection or the last active contact initiated by the prospective customer, in accordance with CNIL recommendations.
Marketing data relating to existing customers: Generally, three years following the end of the commercial relationship, subject to applicable exceptions.
Data collected through cookies and other tracking technologies: According to their purposes and applicable retention periods, as specified in the website’s cookie information.
At the end of the applicable retention periods, personal data is deleted, anonymised or archived where continued retention remains legally justified.
8. Transfers of Personal Data Outside the European Economic Area
In connection with the use of certain digital tools or services, personal data may be transferred to or accessed by service providers located outside the European Economic Area (EEA).
Where such transfers occur, GOLDEN TRIANGLE ensures that they are based on a mechanism recognised under applicable data protection regulations, including an adequacy decision issued by the European Commission or appropriate safeguards, such as Standard Contractual Clauses.
These safeguards are assessed according to the service providers concerned, the destination countries and the processing activities involved.
For further information regarding international transfers that may concern your personal data and the safeguards implemented, please contact us at contact@goldentriangle.fr.
9. Cookies and Tracking Technologies
The GOLDEN TRIANGLE website may use cookies and similar technologies necessary for its operation, security or the display of certain content and services.
Certain services integrated into the website, including mapping features provided by Mapbox, may also involve the processing of technical data or the use of tracking technologies.
Cookies strictly necessary for the operation of the website may be used without prior consent, in accordance with applicable regulations.
However, where non-essential cookies or tracking technologies requiring consent are used, such consent must be obtained before they are placed or accessed, through a mechanism allowing users to accept or reject the relevant tracking technologies.
Users may also manage certain cookies through their browser settings.
Additional information regarding the tracking technologies actually used, their purposes and retention periods may be requested from GOLDEN TRIANGLE at contact@goldentriangle.fr.
10. Your Rights Regarding Personal Data
In accordance with the GDPR and applicable legislation, you have the following rights, subject to the conditions established by law:
Right of access: To obtain information about the personal data held about you and request a copy.
Right to rectification: To request the correction of inaccurate or incomplete personal data.
Right to erasure: To request the deletion of your personal data where the applicable legal conditions are met.
Right to restriction of processing: To request the temporary restriction of certain processing activities in circumstances provided for by law.
Right to object: To object to certain processing activities, particularly those carried out for direct marketing purposes.
Right to data portability: To receive the relevant personal data in a structured, commonly used and machine-readable format, or request its transmission to another data controller where this right applies.
Right to withdraw consent: To withdraw your consent at any time for processing activities based on consent, without affecting the lawfulness of processing carried out before its withdrawal.
You may also establish instructions concerning the retention, deletion and disclosure of your personal data after your death, under the conditions provided for by French law.
To exercise your rights, please send your request to:
We undertake to respond to your request within one month of receipt, subject to extensions permitted by applicable regulations, particularly in cases involving complex or numerous requests.
Where necessary, proof of identity may be requested to verify your identity.
If you believe that the processing of your personal data does not comply with applicable regulations, you have the right to lodge a complaint with the French Data Protection Authority (CNIL):
Before referring a dispute to a consumer mediator, consumers are invited to submit a written complaint to GOLDEN TRIANGLE at:
If an amicable resolution cannot be reached, the consumer may refer the matter to the competent consumer mediator, in accordance with the conditions established by applicable regulations.
11. Mandatory and Optional Personal Data
Certain personal information is necessary to respond to your enquiries, process bookings or provide the requested services.
Where such information is essential, failure to provide it may prevent GOLDEN TRIANGLE from processing your request or delivering the relevant service.
Optional information may be used to personalise our communications and enhance the quality of our services.
Where relevant, the mandatory or optional nature of the information requested is specified at the time of collection.
12. Changes to This Privacy Policy
GOLDEN TRIANGLE reserves the right to amend or update this Privacy Policy to reflect legislative, regulatory, technical or organisational developments.
Any updated version will be published on this page, together with its latest revision date.
In the event of substantial changes affecting the processing of personal data, the individuals concerned will be informed in accordance with applicable legal requirements.
We encourage you to review this section regularly to stay informed about our personal data protection practices.
13. Contact
For any questions regarding this Privacy Policy, the processing of your personal data or the exercise of your rights, please contact us using the following details:
GOLDEN TRIANGLE
1285 Avenue des Caroubiers
06230 Villefranche-sur-Mer, France
Email: contact@goldentriangle.fr
Website: https://goldentriangle.fr/